Insurance Reinstatement & Make-Safe

Respond. Stabilise. Restore with control

OUR PROCESS

From Assessment To Handover

Every property loss is different. We assess the damage and immediate risks, then agree a clear scope and coordinate the building repairs through to reinstatement.

Emergency Make-Safe & Temporary Protection

Address immediate building risks with agreed temporary protection and stabilisation to help limit further damage.

Insurance Reinstatement & Internal Finishes

Coordinate the building work through to completion, with clear progress updates and a documented handover.

Initial Assessment & Make-Safe

We visit the property to assess visible damage, identify immediate building risks and determine whether temporary protection or make-safe work is needed.

Document Damage & Agree Scope

We record the affected areas and clarify the repair scope with you and the relevant parties involved in the claim.

Plan The Repair Work

We confirm the agreed repairs, access, timing and approvals before permanent work begins.

Reinstatement & Site Coordination

We coordinate trades and complete the agreed building repairs, keeping you updated as work progresses.

Final Review & Handover

We review the completed work with you, provide relevant documentation and explain any aftercare requirements.

From Damage To Recovery

What We Coordinate

Coordinate urgent safety works and temporary protection to secure the property and address immediate risks.

Emergency Make-Safes

Temporary protection

Coordinate restoration work to damaged building areas through to completion.

Restorations

Building restoration

Engage forensic consultants to assess property damage and inform repair scopes.

Forensic Consultants

Independent technical input

Manage claim communication, documentation and coordination between the involved parties.

Full Claims Handling

End-to-end coordination

Carry out agreed reinstatement or rectification works through to handover.

Reinstatement or Rectification Works

Repair delivery

Property damage can involve owners, insurers, assessors, consultants and trades at the same time. Avendon keeps the building work grounded in a clear scope with practical communication from the initial response through reinstatement.

INSURANCE REPAIR SERVICES

Types of Insurance Work We Handle

Fire & Smoke Damage Repairs

Coordinate repairs to affected building elements and finishes following fire or smoke damage.

Water & Storm Damage Repairs

Reinstate areas affected by water ingress or storm damage, based on the agreed scope and site conditions.

Impact & Structural Repairs

Repair impacted walls, framing, openings and other building elements included in the agreed works.

Demolition & Contaminated Waste

Full and partial demolitions, including fire- and storm-damaged structures, contaminated waste and licensed asbestos removal coordination.

Common Questions

Insurance Reinstatement & Make-Safe FAQs

Insurance building work can vary depending on the damage, policy process and appointed parties. These answers explain how Avendon can become involved.

What is make-safe work?

Make-safe work is temporary work intended to address an immediate risk or help prevent further damage until permanent repairs can be assessed and completed.

Can Avendon work with insurers and assessors?

Yes. We can communicate with owners, insurers, assessors and consultants within the responsibilities agreed for the project.

Do you carry out permanent reinstatement repairs?

Yes. Where the repair scope and approvals are established, Avendon can coordinate and deliver the agreed residential reinstatement work.

What information should I provide first?

Send the property address, a short description of the event, available photographs, reports and any insurer or assessor documentation relevant to the building work.